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There's no doubt that the mindful use of language can be soothing for our emotional state and those we speak with. My guest today began to synthesize her system of Conscious Communications with one major goal at her collection agency... to have the person on the other end of the phone happier.
Mary Shores tested this system in an environment where people naturally get defensive and emotional. This really speaks to the effectiveness of Conscious Communications in helping diffuse potentially charged conversations.
Mary Shores is the founder and CEO of a multi-million dollar business, one of the most unique collection agencies in the country. Recognized as a leader of innovative thought, Mary has spent over a decade teaching businesses and individuals how to inspire others, create new ways of thinking, identify and achieve their goals, and take action to create truly meaningful results. She is the revolutionary founder of the groundbreaking Conscious Communications system, which produces positive results through positive action.
Today we'll unpack the system and dive into Mary's new Hay House published book, Conscious Communications: Your Step-by-Step Guide to Harnessing the Power of Your Words to Change Your Mind, Your Choices, and Your Life.
In this episode you'll learn